The heart of change ; real-life stories of how people change their organizations

Publié par Harvard Business School Press, le 31 juillet 2002

188 pages

Résumé

Talks about the way organizations and individuals approach change. While most companies believe change happens by making people think differently, the book says the key lies in making them feel differently, and shows how change leaders use not just reports or analysis, but concrete elements to impel people toward positive action.

Alerte sur la banquise ! Réussir le changement dans n'importe quelles conditions

The heart of change ; real-life stories of how people change their organizations

Leading change

LEADING CHANGE

Critiques