Comment travailler pour un idiot ? - 100 Techniques de survie
Best Practices: Difficult People - Working Effectively with Prickly Bosses, Coworkers, and Clients
Publié par HarperCollins e-books, le 13 octobre 2009
160 pages
Résumé
Every office has someone who's no fun to be around. But getting along with that person-and managing them effectively-can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Recognize why and when people act out Identify different types of difficult people Cope with difficult behavior Get the most out of trouble employees Nurture a harmonious work environment The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.
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Best Practices: Difficult People - Working Effectively with Prickly Bosses, Coworkers, and Clients
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